Frequently Asked Questions
We know mental health and substance use challenges can be overwhelming, but finding help should be easy. That’s why we’ve answered some of the most common questions to help you feel more confident, informed, and supported on your path forward.
Mental health refers to our emotional, psychological, and social well-being. Common conditions include anxiety, depression, PTSD, and bipolar disorder.
Substance use disorder occurs when drug or alcohol use negatively impacts health or daily life.
1 in 5 U.S. adults live with a mental health condition. About 1 in 8 North Carolinians ages 12 and older has a substance use disorder.
These disorders can be caused by a mix of biological, environmental, and everyday life factors. There’s no single cause for everyone.
Anyone, regardless of age, background, or income, can experience these disorders themselves, or support someone who does.
Absolutely. With the right support, about 70% of people see improvement within a year of starting treatment for substance use disorder, and 70% to 90% of those receiving personalized mental health care report a reduction in symptoms.
Don’t wait. Use the Help Right Here resource matching tool to find trusted help in New Hanover County.
If you’re a parent, coach, teacher, or mentor, your support helps children and teens feel seen, heard, and cared for, and that can be the bridge that connects them to the help they need. Look for Help Right Here resources specifically for children and teens.
If you’re experiencing substance use challenges, feeling overwhelmed, struggling to cope, or not feeling like yourself, reaching out for help is the first and most important step.
Yes, and you are not alone. Many people feel this way, but there is no shame in seeking support. Reaching out is the most important step toward feeling better.
Across New Hanover County, more than 80 programs, providers, and community partners are here to help with mental health, substance use, and everyday challenges. Find the right one for you using our resource matching tool.
Treatment varies, but can include therapy, medication, peer support, or a combination of services made specifically for you.
New Hanover County offers many resources for those without insurance or needing financial help. Our resource matching tool can guide you to affordable care.
Help Right Here can connect you with resources that can help address basic needs like food, housing, and transportation, so you can focus on getting the help you need.
Help Right Here can connect you with providers with flexible schedules so you can receive treatment when you need it.
If you or someone you know is experiencing a mental health or substance use crisis, call or text 988 – the Suicide & Crisis Lifeline – for 24/7, free, and confidential support. You can also use our resource matching tool to find local crisis services in New Hanover County.
Help Right Here uses national opioid settlement funds to expand local care, reduce stigma, and build a trusted network of more than 80 partners dedicated to helping individuals recover no matter their unique situations. Learn more.
